State Farm® Insurance Agent Steve Ostrowski
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
TreyGoCray
October 6, 2026
"I highly recommend Steve Ostrowski at State Farm! Steve is fantastic to work with. He is always quick to respond, extremely knowledgeable, and does an amazing job of simplifying everything. He takes the time to explain things clearly and makes the entire insurance process feel easy and stress-free. You can tell that he genuinely cares about his customers and is always willing to help. I’m very grateful to have Steve as my insurance agent and couldn’t ask for a better one! 😊 Thanks for all you do, Steve!"
"Wow - thank you for the amazing 5-star review! We’re so happy to hear you had a great experience! We’d love to help anytime you need us down the road. "
Calma Asia
October 2, 2026
"Wow! a big difference feom my old insurance to this new insurance. Thumbs up"
"Thank you, we really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
Ricardo Garcia
September 22, 2026
"I had a great time calling about their prices and discounts. Joe was able to help me find the best price to match my situation and he was able to reassure me about what to expect and how to go through the system. This was my first time going through the process of getting an insurance for a car and I felt confident that I made the right decision. Overall had a great time learning and asking plenty of questions about State Farm and their policies."
"Wow - thank you Ricardo for the amazing 5-star review! It means a lot to Joe and our team here in Grayslake to know you had such a great experience with us. "
James Randy Dawes
August 17, 2026
"Just had a wonderful call with Sandra and she was able to help me keep my price low plus offered suggestions and help with billing timing. Great team at Steve Ostrowski's office."
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
Dan Patterson
June 24, 2026
"Saved a ton of money! Joe was very informative and helpful."
"Thanks so much for the amazing review, Dan! We really appreciate your support here in Grayslake. Just reach out anytime if you need us - we’re here for you. "
Shelby Mogensen
June 4, 2026
"Steve was very helpful and knowledgeable throughout my whole onboarding process. I was comfortable and confident with my experience and very happy with how streamline everything went. If you want a quick and seamless process Steve is your guy! Thank you Steve!!"
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
Kyle C
May 20, 2026
"I love how easier it is to work with everyone here. They really have your best interests in mind."
"We’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road. "
Jan Wilke
January 17, 2026
"We were so very delighted and amazed at the coverage and pricing. It is an amazing amount of coverage for an unbelievably low price. Tom was so patient and helpful in answering our questions. We would definitely recommend State Farm Insurance for all of your protective needs."
Matthew Montpas
January 10, 2026
"Steve was great, he was the only agent who took the time to understand my needs, asked follow-up questions, and made the transition from my old insurance that I’ve been with for at least 30 years seamless. Excellent customer service, good prices. Now let’s hope I do t need to use it. I highly recommend Steve, he has been very accessible and is straightforward and is a great communicator!"
Kathleen Krostal
November 26, 2025
"Sandra is the best! Caring, personable, articulate and efficient! Great service!"
Joe Ott
October 30, 2025
"Highly recommend Steve very personal cares about his clients."
Ryan Knapp
October 30, 2025
"Great guy and great team!"
Andrew Davis
October 30, 2025
"Best agent i have ever had"
Greg
October 21, 2025
"I took out a chance many years ago on Joyce Campbell at this agency cuz I wanted an agent I could trust and she was every bit of that. She was on top of things I didnt even know needed to be gotten on top of, every time. Steven took over and I found to be the same great service. Great people to deal with all with lovely personalities and easy to talk to. Highly recommend this office. Don't waste your time on other reviews. Just call him."
Jonni Rose Luke
September 12, 2025
"Ann, Steve & crew consistently offer friendly and professional service. Sometimes making insurance claims can be stressful; they always make it a slightly less painful process. State Farm has always been a reliable provider of insurance products. Happy to have this team on our side!"
Steve Ehlert
August 16, 2025
"Joe Swambar has proven to be an excellent insurance man. He knows the system and how to navigate through it."
carol glorioso
August 8, 2025
"I want thank Sandra Houchin for all the help she gave me in getting quotes and her customer service. She was so patient with me going back and forth with all the changes. Also she answered all my questions all 100 of them!. She explained everything and let me know why certain coverage is better for me and my vehicle .she stayed on top of everything and kept in contact with me about the cost of my policy and coverage. And made sure I was satisfied with the policy. She was great to work with and I'm very grateful and pleased with her help. She sent me copies of everything which saved me a trip to the office. She a great agent and this office is wonderful to work with. They really care about their clients.
Carol Glorioso"
Jodie Peltier
July 30, 2025
"I recently purchased an RV and working with Joe Swambar was such a pleasure! Adding this to my insurance policy was easy and fast. I always have a great experience with my State Farm office in Grayslake!"
Jameson Thoman
May 8, 2025
"State Farm got me half off my car insurance compared to what my previous was, great place great people"
Cameron Tonkery
March 25, 2025
"Very good experience with Sandra Houchin"
Joe B.
March 8, 2024
"I had an incredibly positive experience with Sandra. After initially insuring our autos with State Farm, I decided to transfer my Homeowners Insurance to them due to an exceptional deal that saved me a significant amount of money compared to my current provider. Sandra's assistance was instrumental; she ensured I received the right support at every stage and demonstrated a remarkable sense of urgency. To residents of Gurnee and nearby areas, I wholeheartedly recommend this agent. As someone with high standards for service, Sandra not only met but exceeded my expectations."
altanbagana enkhsaikhan
May 22, 2023
"Lady just hang up on me 5 times didn’t get to say reasons just trying to get quote thank you for your customer service"
Elizabeth Domanski
January 9, 2023
"Steve is a really honest and fair person with a good heart and great business ethics!"
"Hi Lea-Ann. Thank you so much for the kind review. Please let me know if you have any questions. Stop by or call anytime. Thanks again."